Testimonials

We always go the extra mile for our clients, which is why they keep returning.

British Gas

"I’m really happy with the work ActionPoint is doing for us – exceeding agreed requirements."

Fortnum & Mason

"We were very pleased with every aspect of the work ActionPoint conducted for us.  They responded very quickly to the brief, were flexible and professional and delivered some very useful insight.  There was a genuine desire to deliver a good result and aid in our business thinking."

Siemens Healthcare

"ActionPoint manage our customer satisfaction programme competently and professionally. They have a very flexible and friendly approach."

Care UK

"“We have been very impressed with ActionPoint's approach, findings and delivery of our research project. They demonstrated a thorough understanding of the brief and approached it with a professional and efficient manner as well as the required sensitivity. The findings and recommendations were comprehensive and actionable, and have enabled us to focus on the areas that improve our marketing strategy and, most importantly, the services we provide for our customers.”

The Horticultural Trades Association

"ActionPoint offered us the most comprehensive research programme for our budget. They quickly grasped the research brief and developed an understanding of our business that enabled them to present the research results in a way that was insightful, relevant and actionable."

Hertfordshire Constabulary

"ActionPoint is excellent for research and marketing; showing a clear understanding of the brief, managing robust and timely fieldwork and delivering comprehensive reports and recommendations. Their experience across a range of disciplines, such as marketing, brings a valuable perspective to police forces looking to inform their brand, Citizen Focus and service improvement strategies."

Nottinghamshire County Council

"Throughout my work with ActionPoint they have demonstrated a real and sensitive ability to consult effectively with Children Centre communities. Their work is always delivered to the highest order, demonstrating a respect and regard for the nature of our work at Sure Start Children Centres. ActionPoint come with my high recommendation."

MHE Retail

"ActionPoint is very much our number one choice and I hope we will have the chance to be working together again soon."

The Rank Group plc

"A very professional service and feedback of all results was excellent."

Luton & Dunstable District General Hospital

"The research told us what our GPs thought of us as a provider and what they thought were our strengths and weaknesses. We took on board the weaknesses and we have successfully put in place measures to turn those around. It was valuable to understand the perceptions of our services by our GPs. These perceptions both positive and negative allowed us to target the areas for improvement by incorporating measures into our marketing strategy."

Letchworth Garden City Council

"We have found ActionPoint an extremely professional organisation which has performed to a high level. We would be very happy to use their services again."

Javelin Group

"They really engage with the objectives. Excellent."

Anderson Lambert

“The research was carried out in a comprehensive and professional manner and importantly on budget and on-time. It highlighted a few things that focused the client in deciding the next stage of the organisation’s marketing. I look forward to working with you on the next stage of the development."